Shipping policy

We aim to process and ship all orders as quickly and efficiently as possible. Please review the information below regarding order processing, shipping, and delivery.

Order Processing

Orders are processed during regular business days, excluding weekends and public holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking information, where available.

Please ensure that your shipping address and contact information are correct before completing your purchase. We are not responsible for delays or delivery issues caused by incorrect or incomplete information provided at checkout.

Order Changes and Cancellations

Please review your order and shipping address carefully before checkout. Once an order enters fulfillment, we may be unable to cancel it, change the shipping address, or make other modifications.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your delivery location, order value, weight, and the shipping method available for your order.

Any applicable free shipping options or promotions will also be displayed at checkout.

Delivery Times

Estimated delivery times depend on your location and the selected shipping method. Delivery estimates provided at checkout are approximate and may be affected by carrier delays, public holidays, weather conditions, customs processing, or other circumstances outside our control.

Order Tracking

If tracking is available for your shipment, you will receive tracking details by email once your order has been dispatched.

Please allow some time for the carrier to update the tracking information after receiving your shipment.

International Shipping

International shipping availability and applicable rates are displayed at checkout.

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product or shipping price.

Delayed, Lost, or Damaged Shipments

If there is an issue with the delivery of your order, contact us with your order details and any supporting information requested so we can review the matter and determine the appropriate next steps.

Delivery services are provided by third-party carriers, and certain delays may be outside our control.

Contact Us

If you have any questions regarding shipping or delivery, please contact us through the contact information provided on our website.